Shipping And Delivery Policy


Last Updated: February 13, 2025


At Pta Nhi Hi (ptanhi.com), we ensure that your orders are processed and delivered efficiently. Please read our Shipping & Delivery Policy carefully before making a purchase.



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1. Shipping Time & Processing


✔️ Orders are processed within 1-3 business days after payment confirmation.

✔️ Once shipped, delivery takes 7-15 business days, depending on the location.

✔️ Shipping delays may occur due to holidays, natural disasters, or carrier issues.



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2. Shipping Charges


✔️ Standard shipping: Charges vary based on the product and location.

✔️ Free shipping: Available on select products or orders above a certain amount.

✔️ Customers will see the final shipping cost at checkout before payment.



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3. Delivery Locations


✔️ We currently ship within India.

✔️ Some remote areas may have longer delivery times or limited shipping availability.

✔️ If your location is unavailable for delivery, we will notify you and issue a full refund.



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4. Tracking & Order Status


✔️ Once shipped, customers will receive a tracking number via email.

✔️ Customers can track their orders through the provided tracking link.

✔️ If the tracking details are not updated within 48 hours, contact us for assistance.



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5. Order Delays & Issues


✔️ Lost Packages: If an order is lost in transit, we will investigate with the carrier before issuing a refund or reshipment.

✔️ Incorrect Address: If the customer provides an incorrect address, we are not responsible for non-delivery.

✔️ Damaged Products: If a product arrives damaged, customers must provide clear images within 24 hours of delivery to request a replacement.



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6. Contact Information


For shipping or delivery inquiries, contact us at:


📧 Email: userptanhi@gmail.com

🌐 Website: ptanhi.com

📍 Address: India



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By placing an order with Pta Nhi Hi, you agree to this Shipping & Deli

very Policy. If you do not agree, please do not make a purchase.